Privacy Statement

Privacy Statement
09-08-2023

1 GENERAL

This Privacy Statement applies to the website www.harperandyve.com, which is operated by VI-Brand B.V. When you place an order or create an account on our website harperandyve.com, we ask you to provide certain personal data. As we strive to comply with the requirements of the General Data Protection Regulation (GDPR) regarding the processing of personal data, we process your information carefully and securely. In this Privacy Statement, we explain which personal data we collect and for what purposes we use your information.

2 IDENTITY OF THE DATA CONTROLLER: THE OPERATOR OF THIS WEBSITE

The controller responsible for processing your personal data through this website is VI-Brand B.V., trading under the name Harper & Yve. Registered at Lagosweg 19 (2622 CZ) in Delft, The Netherlands, and registered with the Dutch Chamber of Commerce under number: 27269225.

3 PROCESSING OF YOUR PERSONAL DATA

You may choose to make a purchase as a guest or register an account with us. When registering, an account will be created for you. For the purpose of processing your order, we store the personal data you provide. If you place an order or create an account through the website, the following personal data may be requested and processed by us: gender; first name; middle name; last name; address (street name, house number and any addition); postal code; city; country; telephone number; email address; order details; payment details; communication content; IP address; device ID; and click behaviour.

4 PURPOSES OF DATA PROCESSING

We process your personal data for, among others, the following purposes: processing your order; fulfilling the agreement between you and us once you have placed an order in our webshop and collecting payments; maintaining contact regarding your order; product and service development; customer relationship management through inclusion in our customer database; marketing and/or information provision, for example via our newsletter; creating interest profiles for advertising purposes; personalising and improving digital marketing campaigns; carrying out specific promotions and competitions; conducting (customer satisfaction) surveys; improving our services; securing our websites; performing audit checks; and handling disputes.

5 LEGAL BASIS FOR PROCESSING

We process the above-mentioned personal data for the performance of the purchase agreement with you. We may also be legally required to process your personal data, for example due to tax obligations. In addition, we have legitimate business interests in processing your personal data. These interests include providing good service, securing our systems, and protecting our financial interests. Where we process your personal data on the basis of consent, we will request this separately from you. You may withdraw your consent at any time, but any processing carried out prior to withdrawal will remain lawful.

6 THIRD PARTIES

For the purposes described above, we make use of third-party services that may have access to your personal data. This includes parties involved in processing and delivering your order, such as parcel carriers. We may also share your personal data with providers of supporting services to optimise our service to you, for example payment service providers or analytics providers. We agree with these parties that they must handle your personal data with due care. Specifically for compliance with European sanctions legislation, we may provide your personal data to third parties who verify that your orders do not violate applicable regulations. We may also be required, or it may be in our legitimate interest, to provide your personal data to competent authorities pursuant to applicable laws and regulations.

7 RETENTION PERIODS FOR PERSONAL DATA

The personal data you provide to us will be retained for the duration necessary to perform the agreement between you and us, or for as long as your account remains active. We are also required to comply with statutory retention obligations, such as tax retention requirements.

8 SECURITY OF PERSONAL DATA AND PASSWORD POLICY

We use strict security procedures to prevent unauthorised access to, among other things, your personal data. Therefore, we use secure connections through which all information exchanged between you and our website is protected. In addition, our hosting provider Hipex is certified in the field of information security. When creating an account, please use a secure password. Your password must consist of at least six characters.

9 EMAIL AND NEWSLETTER

When you log in to our website or send us an email, the information you provide will be retained for as long as necessary to fully process and respond to your request or email. If you subscribe, you will periodically receive our newsletter. Each newsletter contains an unsubscribe link. You may unsubscribe from the newsletter at any time after subscribing. On behalf of Harper & Yve, we may send you commercial emails based on your purchases, such as requests for feedback regarding our service or information about a new collection. When completing a purchase, you can choose whether you wish to receive these mailings. If you no longer wish to receive product recommendations or any marketing messages from us, you can indicate this preference. In addition, you may object to these personalised emails at any time via our contact page.

10 PROFILING

We may combine information collected through our websites and other sources, such as cookies, in order to provide you with the best possible online experience and service.

11 YOUR RIGHTS AND QUESTIONS

Under privacy legislation, you have the right to access your personal data. If the information proves to be inaccurate, you may request that your data be corrected, that processing be restricted, or that your data be deleted. You may also request the transfer of your personal data or object to the processing of your personal data due to specific personal circumstances. In addition, you may update or supplement your personal data yourself (for example your contact details) through your account on www.harperandyve.com. Questions regarding this Privacy Statement, or requests for access, correction, supplementation, deletion, restriction or transfer of your personal data, may be submitted by email to webshop@harperandyve.com or by post to: Harper & Yve
Attn. Webshop Administration
Lagosweg 19
2622 CZ Delft
The Netherlands
Chamber of Commerce: 27269225

12 COMPLAINTS REGARDING THE PROCESSING OF YOUR PERSONAL DATA

If you have a complaint regarding the processing of your personal data, we would be happy to try to resolve the matter with you. If you are not satisfied with the outcome, you have the right to lodge a complaint with the supervisory authority responsible for data protection, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can contact the Autoriteit Persoonsgegevens for this purpose.

13 CHANGES TO THIS PRIVACY STATEMENT

We may amend this Privacy Statement at any time. Any changes will always be published on our website. This Privacy Statement was last updated on 09-08-2023.

14 THIRD-PARTY WEBSITES

This Privacy Statement does not apply to third-party websites linked to this website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.