Delivery
Find answers to frequently asked questions about the delivery of webshop orders on this page.
| Shopping cart contents | Shipping costs |
| New collection | Free |
| Sale collection | € 3,95 |
| Combination of new collection and sale items | € 1,95 |
| Country | Shipping costs |
| Germany | € 4,95 - Free on orders over €100 |
| France | € 7,95 |
| Italy | € 7,95 |
| Spain | € 7,95 |
| Portugal | € 7,95 |
| Denmark | € 7,95 |
Your order will be shipped within 2 working days. Once your order has been dispatched, you will receive a Track & Trace email that allows you to follow your DHL delivery.
After shipment, you can easily change your delivery to a different time or address via the Track & Trace information or the DHL app, including delivery to one of the 4,000 DHL ServicePoints.
Home delivery
Your order can be delivered to your home address or any other address of your choice. After your order has been shipped, you can easily change the delivery time or delivery address via the DHL app or Track & Trace, for example to one of the more than 4,000 DHL ServicePoints.
DHL ServicePoint
With more than 4,000 DHL ServicePoints across the Netherlands, there is always a convenient location nearby where you can collect or send your parcels.
DHL Home Delivery Europe
- Germany
- Italy
- Portugal
- Spain
- Denmark
Out of the house, in the middle of a video call, or would you prefer to collect your parcel from a DHL ServicePoint? With the My DHL app, you have complete control over your delivery time and location.
You can set your delivery preferences so you never miss a parcel again. Search for ‘My DHL’ in the App Store or Google Play Store.
You can reach our customer service team by phone on Mondays from 9:00 AM to 5:00 PM, and Tuesday to Friday from 9:00 AM to 1:00 PM.